Transforming Manual Processes into Digital Solutions with Insureflow for a US-Based (Re)Insurer

What was the Challenge? 

The fast-growing reinsurer was challenged by inefficient, manual processes that relied on tools such as Excel and Dropbox. These methods limited their ability to capture and manage data effectively, hampering the underwriting process and making it difficult to gain clear insights. The client needed a more comprehensive and automated solution to streamline policy management, improve exposure management, and lay the groundwork for enhancing their outward reinsurance capabilities. The implementation of Insureflow was essential to meeting these objectives. 

How ALM & Insureflow Helped 

ALM, as the preferred implementation partner for Insureflow, played a crucial role in the scoping phase, ensuring a smooth transition from manual processes to a fully digital platform. Working closely with the client, ALM provided expertise in project management and business analysis, capturing the client’s functional and technical requirements to align them with Insureflow’s capabilities. 

Key achievements include: 

• Phased Implementation Plan: ALM proposed a phased approach to ensure a seamless implementation, starting with data capture and policy management, ensuring minimal disruption to operations. 

• Data-First Approach: ALM’s focus on understanding and organising the client’s existing data structure helped Insureflow build a solution tailored to the client’s needs, enhancing administrative efficiency and improving data insights for better underwriting decisions. 

• End-to-End Integration: The integration of Insureflow optimised underwriting processes, allowing the client to streamline their Delegated Authority (DA) operations, introduce advanced exposure management functionality, and set the stage for securing Outwards Reinsurance capabilities.