r10 Consulting and Netcall, a leading provider of intelligent automation and customer engagement solutions, are pleased to enter a strategic partnership that brings fast and cost-effective technology solutions to business problems in the London insurance Market.
This partnership enables IT and business to collaborate. Clients can make big changes fast – without depending on IT, blowing the budget or replacing core systems. The partnership will focus on helping organisations looking for technology to optimise and transform their business, now and in the future.
Using Liberty Create, Netcall’s low-code platform solution blended with r10’s industry and subject matter expertise, clients can radically improve complex processes and build better customer experiences, while capturing better data. Also, there is room for developers to extend the platform, especially in the area of integration, complex logic and user interface to drive down costs. Low-code and RPA technology are well placed to improve efficiency and to automate current manual or clunky processes, while remaining compliant with regulations.
Helen Dines, Director at r10, said
“We are excited to be partnering with Netcall. We see how low-code tech can support the Market’s ability to deliver strategic change and can provide practical solutions for tactical and legacy problems. Within weeks, our clients can have something tangible to test, use and iterate in real time, making best use of their existing systems and data. We are looking forward to working with Netcall, using their innovative and agile platform tailored around our clients’ business problems and needs.”
“We are excited to partner with r10” added Mark Hodgson, Partner Manager of Netcall.
“r10’s industry expertise and Netcall’s intelligent automation platform can help the Market gain competitive edge, enhance operational efficiency and drive costs down. Automating processes using low-code helps reduce friction in data exchange and through the value chain, by removing or simplifying manual processes and integrating legacy systems that don’t naturally interface. This gives a single vision of the truth and ultimately improving the customer and broker experience.”
About Netcall
Netcall is a leading provider of low-code and customer engagement solutions. A UK company quoted on the AIM market of the London Stock Exchange. By enabling customer-facing and IT talent to collaborate, Netcall takes the pain out of big change projects, helping businesses dramatically improve the customer experience, while lowering costs. Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve. Netcall aims to help organisations radically improve customer experience through collaborative CX.
For further information: www.netcall.com