Background
Our client is launching a new syndicate management company within the London Market. The aim is to provide syndicates with a best-in-class technology solution, utilising proprietary technology and Insurtechs within the industry. r10 has been engaged to lead the delivery of the initiative, this includes capturing all business and technical requirements and processes, creating the solution, producing, and delivering to an end-to-end plan, managing stakeholders and communication as well as managing third party supplier requirements. r10 has also been brought in to support the tailoring of the overall solution to each syndicate as they are onboarded into the organisation, and also help create their processes and business rules.
What was the challenge
Due to the nature of the project being wholly greenfield, r10 need to take our client on a journey to ensure the solution matches their needs. From the outset it has been clear that the level of knowledge available within our client will not be adequate to form a detailed set of requirements. It transpires that there are gaps in operational knowledge within our client’s business areas.